+1-855-211-0932 (ID:152617)
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Customer Support


Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It includes exhaustive info about all the actions that you can perform on that particular page. Each popup appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide collection of tutorial videos illustrating how to work with our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you need, take a glimpse at our comprehensive FAQ section, which covers questions asked by real users and provides real solutions. We periodically update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of client support engineers available 24-7 and eager to help you with any problem. Each trouble ticket you send will be replied to in less than 1 hour (the average response time is about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 152617

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com